Wednesday, January 18, 2006
After a night of mind bobbing discussion.. we've decided to pon sch today! tralala =X
we headed to raffles city and marina today! we: me shihan chuilin and isabel! =)
did nth much..
hmm..after today's outing.. i realise that alot of work needa be done in improving singapore's customer service sector.. whether or not the workers are full or part time.. they must hold up their profession and serve customers in the right attitude..its understandable that the part time workers knew very little about their work.. but they must at least hav the basic courtesy.. sales promoter.. cashiers waitress or anything that requires one to serve customers, i realise THEY CHOOSE THEIR CUSTOMERS!.. choose as in not "oh i don like u then i don serve u" . they still serve the customers..BUT! in a very different manner..MANY choose to be very friendly forth coming and polite towards the angmohs, ple who dress well.. ple who looks"rich" but may not..
IT'S A TOTALLY DIFFERENT THING if u're a kid.. esp students.. or one who dress shabbily.. eg. u went into the shop..u look through the clothes.. at the instant u left they quickly refolded the clothes.. and then stare at u whereever u walk in the shop.. its like as though we're gonna rack their shop or steal anything. that kinda "
Stares" ..made me wanna leave the shop right away. i guess. a few black sheeps made all ple thing
students are jsut a bunch of trouble makers..well.. i think some students even more polite than them ar!
like today wenta polar at city link.. the service just sucks. i wonder why that woman who served us so bu shuang! hello? we paid for our things and did nth wrong! and she was like.. remind uall no outside drinks allow. wtf. i don wan buy drinks means i'm gonna bring in outside drinks? maybe its nth wrong for her to say that. but.. uhh. her attitude
stinks! i paid service charges la.. and wad i get in return..
actualyl as a consumer.. wad i require of a sales person is just basic courtesy.. simply "thank you" or "a smile" that's enough.. i don wanan pay GST and service charges for a BS! *bad service*.. ><
spoke at : Wednesday, January 18, 2006